In some scenarios, the HP printer does not turn on when using the power switch. If all the lights are off and you don’t notice any movement or sound from your printer, it becomes necessary to examine the power supply. By identifying the power supply, you can read the instructions that match your concern and fix the HP printer will not turn ON issue.
Examine the internal power supply to fix the HP printer does not turn ON issue
If your printer uses an internal power supply, you need to make sure that the power cord, wall outlet, and power module are correctly working. Follow the below fixing steps to recycle power to the printer and test the power source with another power cord to resolve the HP printer won’t turn on problem.
Also read: HP printer keeps turning off
Fix 1: Recycling power to the HP printer
Unplug your printer and then reconnect it to reset the power module. For detailed instructions, you can perform the following steps to recycle power to the printer.
- Remove the power cord from your printer.
- Then, unplug the power cord from the power strip, surge protector, or wall outlet.
- After disconnecting your printer, wait for about 60 seconds. Then, reconnect the power cord to your printer.
- Now, plug the power cord into the wall outlet directly.
- Make sure you use the right steps to Power On or Off cycle based on the printer model:
- Printers with the power button: Press the power button and release. Don’t hold the power button for too long. Doing so may turn off and on the printer without restarting. If this happens, you can press the power button again and quickly release it.
- Printer with a power switch: Start by pressing the power switch to the Off position. Later, you can press the same switch to the On position.
Even if the HP printer does not turn on, you can wait for 10 seconds. Then, reset the power switch or press the power button again.
Also read: How to reset HP printer wifi
Fix 2: Testing the power source with another power cord
You have to determine that the power source is working fine. If you have another power cord, connect it to the printer, and the working power outlet to settle the printer won’t turn on issue.
- Remove the power cord from the power strip, surge protector, or wall outlet.
- Then, connect your printer to another working outlet.
- Now, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps.
- If your printer does not start, you can continue following these steps.
- Locate the power cord the same as the printer power cord. Then, connect this cord to your printer and the wall outlet.
- After this, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps. You can also order a compatible replacement power cord as needed.
- If your printer won’t turn ON, you can replace the power module. To purchase the power module, you can go to the HP Parts Store and follow instructions for the parts to be installed or connected.
Once you implement these steps, you can try using your printer. If the HP printer does not turn on, you can service your printer.
Also read: Fix HP printer offline error Windows 10
Check the external power supply to resolve the HP printer won’t turn ON problem
HP printers connected with an external power supply may create conflicts in some situations. Ensure the power cord, wall outlet, and power module are working correctly to fix the HP printer won’t turn ON issue. Follow these steps to check the compatibility of the power module, recycle power to the printer, and test the power source with another power cord.
Fix 1: Checking the external power module compatibility
If your HP printer will not turn on, the foremost thing you can do is verify if your external power module is compatible with your printer.
- Find the specifications on your external power module.
- Make sure that the amperage and voltage printed on a power module match with the amperage and voltage printed on the printer.
Mismatched specifications indicate that you need to replace the module that is compatible with your HP printer. For this, you can go to the HP Parts Store and fix the HP printer won’t power ON issue.
Also read: How to fix HP rundll error on startup
Fix 2: Recycling power to the HP printer
Unplug your printer and then reconnect it to reset the power module. For detailed instructions, you can perform the following steps to recycle power to the printer.
- Remove the power cord from your printer.
- Then, unplug the power cord from the power strip, surge protector, or wall outlet.
- After disconnecting your printer, wait for about 60 seconds. Then, reconnect the power cord to your printer.
- Now, plug the power cord into the wall outlet directly.
- Make sure you use the right steps to Power On or Off cycle based on the printer model:
- Printers with the Power button: Press the Power button and release. Don’t hold the Power button for too long. Doing so may turn off and on the printer without restarting. If this happens, you can press the Power button again and quickly release it.
- Printer with a Power switch: Start by pressing the Power switch to the Off position. Later, you can press the same switch to the On position.
Even if the printer does not power ON or start, you can wait for 10 seconds. Then, reset the power switch or press the power button again.
Also read: Why is my HP printer not available right now
Fix 3: Testing the power source with another power cord
You have to determine that the power source is working fine. If you have another power cord, connect it to the printer and the working power outlet.
- Remove the power cord from the power strip, surge protector, or wall outlet.
- Then, connect your printer to another working outlet.
- Now, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps.
- If your printer does not start, you can continue following these steps.
- Many external power modules have an LED light to let you know that it is receiving power. You need to verify if the light is on.
- If the LED light is on, you must replace or service your printer.
- If you don’t find the LED light on, continue with the following steps.
- Locate the power cord as the same as the printer power cord. Then, connect this cord to your printer and the wall outlet.
- After this, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps. You can also order a compatible replacement power cord as needed.
- If your printer does not power ON, you can replace the power module. To purchase the power module, you can go to the HP Parts Store and follow the instructions for the parts to be installed or connected.
Once you implement these steps, you can try using your printer. If the HP printer does not turn on, then you need to service your printer.
Also read: How to update HP printer firmware
Mobile printer with a Battery
Examine the power issues if the HP printer does not turn on when you plug in your printer or use the battery.
Condition 1: The HP printer does not turn ON
When your mobile printer does not turn ON even after connecting the power cord to the wall outlet and printer, you should test the power outlet, power cord, and power module. Follow these steps in sequence and attempt to use your printer to verify that the printer is working fine.
Fix 1: Recycling power to the HP printer
Unplug your printer and then reconnect it to reset the power module. For detailed instructions, you can perform the following steps to recycle power to the printer.
- Remove the power cord from your printer.
- Then, unplug the power cord from the power strip, surge protector, or wall outlet.
- After disconnecting your printer, wait for about 60 seconds. Then, reconnect the power cord to your printer.
- Now, plug the power cord into the wall outlet directly.
- Make sure you use the right steps to Power On or Off cycle based on the printer model:
- Printers with the Power button: Press the Power button and release. Don’t hold the Power button for too long. Doing so may turn off and on the printer without restarting. If this happens, you can press the Power button again and quickly release it.
- Printer with a Power switch: Start by pressing the Power switch to the Off position. Later, you can press the same switch to the On position.
Even if the HP printer will not turn ON, you can wait for 10 seconds. Then, reset the Power switch or press the Power button again.
Also read: How to connect HP printer to wifi
Fix 2: Testing the power source with another power cord
You have to determine that the power source is working fine. If you have another power cord, connect it to the printer, and the working power outlet to fix the HP printer won’t turn ON problem.
- Remove the power cord from the power strip, surge protector, or wall outlet.
- Then, connect your printer to another working outlet.
- Now, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps.
- If your HP printer won’t power ON, you can continue following these steps.
- Many external power modules have an LED light to let you know it is receiving power. You need to verify if the light is on.
- If the LED light is on, you must replace or service your printer.
- If you don’t find the LED light on, continue with the following steps.
- Locate the power cord as the same as the printer power cord. Then, connect this cord to your printer and the wall outlet.
- After this, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps. You can also order a compatible replacement power cord as needed.
- If your HP printer does not tun ON, you can replace the power module. To purchase the power module, you can go to the HP Parts Store and follow the instructions for the parts to be installed or connected.
Once you implement these steps, you can try using your printer. You can service your printer if the HP printer won’t turn on.
Also read: How to find HP printer IP address
Condition 2: HP printer does not turn ON using Battery Power
In case the battery of your HP printer does not let the printer start, you should check if the power cord, power module, and wall outlet are working properly. If you find any faults, replace the battery to avoid errors. Follow these steps in sequence to fix the HP printer won’t turn ON issue:
Fix 1: Unplug, examine, & reinstall the battery
It is important to ensure the printer battery is clean, installed correctly, and not damaged. Make sure you remove the battery and check if it is working fine and then reinstall it.
Remove the printer battery
- Mobile printer with battery cover: Push the battery cover to the right and pull the cover towards you. Then, push the battery latch and slide out the battery from its slot.
- Mobile printers without a battery cover: Slide a battery release slider (located on the top) to the left. Then, pull out the battery from its right end and remove the entire battery from the printer.
Check the metal contacts
- If your printer battery contacts are damaged, you should replace the battery.
- Then, check the printer battery slot contacts. If these are damaged, replace or service your printer.
- If no damage is found then you just need to clean the printer battery and printer contacts using isopropyl alcohol with a clean lint-free cloth.
Reinstall the printer battery
- Mobile printer with battery cover: Slide the printer battery into the slot and push the left side of the battery. It will make a clicking sound once inserted. Then, slide the battery into the slot. Make sure that the left side of the cover makes a click sound.
- Mobile printer without the battery cover: Insert the left end of the batter into its slot. Then, push the batter into the slot and make sure it makes a click sound.
Now, connect the printer to the wall outlet (if not) and let your battery charge for about 2 hours. Later, you can try printing on the battery power.
Also read: Fix HP Officejet Pro 8600 printer failure message
Fix 2: Testing the power module
You must confirm that the printer turns on with the connected power cord. If the HP printer does not turn on, then you need to reset your power module.
- Connect the power cord to your printer and the wall outlet. Then, power on your printer.
- If your printer turns on, you can wait for 2 hours. Then, remove the power cables and use your printer only with the battery power. If your printer can easily turn on then you just need to replace the battery.
- You can continue with these steps if the printer cannot turn on.
- Remove the power cord and battery from your printer.
- Disconnect the power cord from the power strip, wall outlet, or surge protector.
- Once your printer is disconnected, wait for 60 seconds, and then reconnect the cables to the printer.
- You can directly plug your printer into the wall outlet.
- Then, reinstall the battery.
- Press & release the Power button.
- Then, start the Power On or Off-cycle. Don’t hold the Power button for too long. Doing so may turn off and on the printer without restarting. If this happens, you can press the Power button again and quickly release it.
- Even if the printer does not turn ON, you can wait for 10 seconds. Then, reset the Power switch or press the Power button again.
Later you can connect the printer to the wall outlet (if not) and let your battery charge for about 2 hours. Then, you can try printing on the battery power.
Also read: Fix HP printer attention required
Fix 3: Testing the Power Source with Another Power Cord
You have to determine that the power source is working fine. In case you have another power cord then connect it to the printer and the working power outlet.
- Remove the power cord from the power strip, surge protector, or wall outlet.
- Then, connect your printer to another working outlet.
- Now, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps.
- If your printer does not start, you can continue following these steps.
- Many external power modules have an LED light to let you know that it is receiving power. You need to verify if the light is on.
- If the LED light is on, you need to replace or service your printer.
- If you don’t find the LED light on, continue with the following steps.
- Locate the power cord as the same as the printer power cord. Then, connect this cord to your printer and the wall outlet.
- After this, power on your printer.
- If your printer turns on successfully, stop following the troubleshooting steps. You can also order a compatible replacement power cord as needed.
- If your printer won’t turn ON, you can replace the power module. To purchase the power module, you can go to the HP Parts Store and follow the instructions for the parts to be installed or connected.
Once you implement these steps, you can try using your printer. You can service your printer if the HP printer does not turn on.
Also read: Cannot delete output file HP printer driver
This article is applicable for various HP Envy and Officejet series of printers listed below:
| HP Envy 7640 printer won’t turn on | HP Officejet 4630 will not turn on |
| Fix HP Envy x360 will not turn on | HP Officejet 4632 won’t turn on |
Final verdict
HP printers will not turn on when there is some issue with the power supply or battery. However, you can resolve the problem depending on your printer’s power supply.
