What personal data do we collect from users?
Non-personal identification information
Personal identification information
We may collect personal identification information, when Users visit our site and subscribe to the newsletter, or contact us through email. Users may be requested for, as appropriate, name, and email address. Users may, however, visit our website anonymously. We will collect personal identification information from users only if they willingly submit such information to us. Users can always refuse to supply personal identification information.
Why and how we use collected information
We use Users personal information for the following purposes:
- We use the aggregated information to analyze our users like- how they are using our services and resources. Then, we enhance the personalized user experience based on that analysis.
- We keep on improving our website for better results based on the information we get and the feedback we receive from our users.
- To improve or expand our business- we can say increase our website traffic from targeted users.
- Develop new products, services, features, and functionality.
- To meet the appropriate lawful requirements as well as the company’s policies.
- To protect against identity theft, fraud, and other illegal activities.
- If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
As our comment section is not enabled. So, we are not collecting user information through the comments section.
We have not provided any functionality for users to upload data. So, they are not disclosing any personal information to us.
Again, we are not using any contact form on any webpage of our website. So, there is no point in collecting users’ data from there.
Our website uses Google Analytics to track users’ data to enhance user experience as well as to perform better.
None of the plugins installed on our WordPress website provide analytics services.
HelpContact247 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Who do we share your data with
HelpContact247 does not sell, trade, or rent user’s personal identification information to others. We may share some analysis of our analytics report to our business partners which does not contain someone’s personal identification information. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. But, we may share your information with these third parties for those limited purposes provided that you have given us your permission. Moreover, we are using Godaddy as we have purchased the domain and hosting from there. Furthermore, we are using Cloudflare for better exposure of the website on various cloud-based data centers.
How long we retain your data
We retain users’ data as per the need of the data. We keep the received emails of users for one year and analytics data for two years. Our reason for doing this is to keep them for our records.
What rights do you have over your data?
Users have the right to guide us if they find any wrong information on our website, they can contact us through email. They can contact us for their old emails if there is any.
How we protect your data
As we have shared we are not gathering users’ data through comments, contact forms, user login, etc. Users can contact us through email only and we are using GnuPG or GNU Privacy Guard(Encryption Technique) to secure your data from unlawful, or unauthorized destruction, loss, alteration, or use. However, there is no guarantee of the security of information transmitted online.
For privacy-specific concerns, users can contact us via email at [email protected].
What data breach procedures do we have in place?
As we have mentioned we are not receiving any data of users from the comments section, contact form, or any upload documents. We only receive data from Google Analytics and Google Search Console and it is not breachable as it is only accessible to the owner. So, there is no chance of a data breach.
Third-Party privacy policies