How to Use HP Smart App for Printers on Windows?

One can easily use the HP Smart app for the Windows platform for printing, copying, scanning, etc. Moreover, you can troubleshoot some of the common printing issues with the help of the tool. Nowadays, HP Smart is one of the most powerful tools for setting up wireless printers to a local network.

How to Install HP Smart App for Windows

  • Firstly download the HP Smart app for Windows from the Microsoft Store.
  • You can sign in with your Microsoft credentials to use the app across the devices. Click No, Thanks, if you don’t want to sign in.

Note: Before downloading, you are supposed to disconnect from the VPN connection.

  • You need to create a new HP account to reach all printer services if using it first time on your device.
  • Otherwise, you can sign in with your HP login credentials.
  • Next, you are supposed to open the HP Smart app and click on Add Printer or the plus sign to search your printer.
  • After that, you need to connect the printer to the local Wi-Fi network.
  • If your Wi-Fi router is unable to find the printer, then restore wifi setup mode on HP printers and restart it.

Note: Follow the complete guide for how to connect HP printer to wifi for Windows via the HP Smart app.

How to Use HP Smart App on Windows Platform

Get print and scan by just clicking on the HP Smart app home screen tiles on Windows. Furthermore, the user has the authority to troubleshoot some of the common issues, check printer status, and set preferences.

  • For printing, you are supposed to select the print type from the home screen, choose an item to print, and then change any print job settings. Finally, click on print to get a print copy.

Change print settings on HP printers for Windows

  • For scanning, select scan from the scanner glass document feeder, or the computer. You can use editing tools if needed, then print, save, or share the scanned document.
  • Manage printer, tap on your printer image from the HP Smart app home screen to change preferences and options. You can check for printer status and more.
  • Add or remove home screen tiles, and click on app settings from the bottom of the screen.

How to use Diagnose and Fix in-app to resolve common printing issues

Diagnose and Fix is one of the many troubleshooting tools built in HP Smart for Windows computers to fix common HP printing problems. Some of the common fixable issues are listed below:

Diagnose and Fix with the HP Smart App

  • Firstly, open the HP Smart app on Windows.
Diagnose and Fix by HP Smart app on Windows
  • Now, click on the diagnose and fix icon from the bottom left corner of the screen.
  • Next, click on Start.
  • You need to follow the instructions provided by the tool to fix the issues.
  • If the issue does not get resolved. Then you recommend searching the specific error message on the HP website to fix it.

Frequently asked questions on the HP Smart App

What are the requirements to use the HP Smart app on Windows?

  • An HP printer that is compatible with the HP Smart app on Windows.
  • The printer device and the computer must be connected to the same Wi-Fi network and have internet access.
  • Windows 11 version 21H2 and succeeding
  • Windows 10 version 1803 and succeeding

Note: For Windows 10 version 1709 or earlier, download and install HP Easy Start driver software.

Why am I unable to connect my wireless printer to wifi and print over the network?

  • Inadequate network connection– Locate your printer and system nearer to the wireless router and examine whether the signal strength is improved or not.
  • Printer off mode– Make your printer in the ready state. So, touch the printer control panel or click on the power button to wake it up. Occasionally your printer might show an offline status when it is ready.
  • Examine printer connection state– Ensure that printer and system connect to the same Wi-Fi network. Check for the light next to the wireless icon or button to make sure it is on. If it is blinking or off, then it means the printer disconnects from the network.
  • Reconnect the printer to the network– Locate your printer within the range of your wireless router or Wi-Fi network. Now with the help of the setup guide, try to connect it to the network.
  • Restart devices– You can restart your printer and computer once to remove any other error circumstances.
  • Print wireless test report– From the HP customer support website, click on the printer support link from the products drop-down menu. Next, you need to scroll down and search for your printer model. Then search for self-test pages to find out the document on how to print and evaluate the report.
  • Enable Bluetooth for HP smart app setup– You are supposed to enable Bluetooth on your computer with the intent that HP Smart on Windows can detect the printer in the setup process.

Why do I need to sign in or create an account to use HP Smart?

The app provides printing and scanning features, whereas also some premium features such as mobile fax.

You can also use HP Smart on Windows to remotely manage, share access, and print from anywhere with a compatible HP printer.

You can use HP Smart to share access, manage remotely, and get a print from anywhere with a compatible printer. That is why creating an account or signing in is given preference.

How to create an HP Smart account for HP Printer

How can I update HP Smart account information

Which languages are supported by the HP Smart app?

  • Arabic
  • Catalan
  • Croatian
  • Hebrew
  • Indonesian
  • Romanian
  • Slovak
  • Slovenian
  • Thai

Which printers fit the HP Smart app?

Almost all the wireless printers manufactured in the year 2010 and later are compatible with the HP smart app for Windows.