How to Troubleshoot Bluetooth Connection on Windows 10 for HP Computers?

When connecting a Bluetooth device with a Windows computer, you may find it difficult to pair the device. This happens due to numerous factors such as wrong Bluetooth settings in Device Manager, corrupted Bluetooth drivers, or your Bluetooth device being unsupported for your system. Fortunately, you can troubleshoot bluetooth connection and easily pair your device with Windows 10 by implementing some easy methods.

7 Easy ways to troubleshoot bluetooth connection on Windows 10

To troubleshoot Bluetooth connection, one has to ensure that the computer supports Bluetooth. Also, the Bluetooth signal should be on. Besides, you can try disconnecting wireless interference, checking the wireless communication settings, and restarting the computer and device.

Please note that the Bluetooth driver is up to date to avoid any interruptions when pairing the Bluetooth devices with Windows 10.

Troubleshoot Bluetooth Connection on Windows

Fix 1: Check if your PC or computer has bluetooth

Bluetooth may not connect with your Windows computer if it is not supported by your system. Thus, you should inspect whether or not your computer has Bluetooth. To verify this, you can perform the following steps:

  • Open Device Manager using the Windows search bar.
  • Search for Bluetooth or Bluetooth Radios services in the Device Manager window.
Click on Bluetooth Icon

At this point, you need to check the Bluetooth status. If your system does not support Bluetooth, it will not display here. If it shows Bluetooth and yet not connecting then there must be another issue. Try another solution to troubleshoot Bluetooth connection.

Fix 2: Bluetooth signal must be ON

Another factor that Bluetooth connection fails is probably because you have not enabled the Bluetooth signal. You cannot pair the existing device or change the Bluetooth settings if the Bluetooth device is turned off.

To enable the Bluetooth signal, you can perform the following steps on Windows 10:

  • Open Device Manager using the Windows search bar.
  • Then, click on the arrow located next to the Bluetooth or Bluetooth Radios.
Click on bluetooth details
  • If you see the device in the list, it indicates that the Bluetooth signal is already on.
    • If you don’t see any device in the list, you need to click right on the Bluetooth card. Then, click the Enable device and pair it.
Enable bluetooth device

In case you find any difficulty pairing the device, you can try more solutions to troubleshoot Bluetooth connection.

Fix 3: Restart your computer and device to troubleshoot bluetooth connection

Unexpected bugs can cause the Bluetooth connection. By restarting your Bluetooth device and Windows computer, you can resolve such issues and can easily pair your device. Moreover, restarting the devices solves other best possible errors.

  • Before moving forward, make sure you close all the running programs on your computer.
  • Then, shut down your PC.
  • After this, power off the Bluetooth device as well.

Later, you can power on your computer as well as the Bluetooth device and try to pair. If this does not resolve your problem, switch to another solution to troubleshoot Bluetooth connection.

How to reset Windows-based HP computer

Fix 4: Disconnect any wireless interference

Make sure you remove the wireless interference between the computer and Bluetooth device as this may prevent your Bluetooth from connecting with Windows 10 due to a weak signal.

  • To verify this, turn on the device and make sure it is discoverable.
  • Then, search for Bluetooth and turn it off on other devices that are not in use.
  • Now, move your Bluetooth device and computer system closer. The distance must be 33 ft. between both.
  • Also, make sure that there is no presence of other devices (e.g., microwaves, TVs, cordless phones, and other wireless devices) between your Bluetooth device and computer.
Disconnect Bluetooth Devices

Unnecessary devices make the signals weak. However, when you ensure that there is no wireless interference, you can easily connect your Windows device and Bluetooth device. In case there is still difficulty with the Bluetooth connection, fix it with other troubleshooting ideas.

How to troubleshoot wireless network on Windows 10 for HP computers

Fix 5: Examine wireless communication settings to troubleshoot bluetooth connection

Bluetooth connection can fail if the wireless communication settings are incorrect. To troubleshoot Bluetooth connection, one has to be sure that the wireless communication settings allow a Bluetooth or WiFi connection.

  • To apply this setting, search for Airplane Mode on a Windows computer.
  • When the Airplane Mode screen displays, turn the mode off.
  • Make sure that the options for Wireless devices such as Bluetooth and WiFi are turned on.
Search and Open Airplane Mode

After ensuring the correct settings, you can try to pair your Bluetooth device with a Windows computer. If it is not making any difference, you need to execute other troubleshooting methods.

Fix 6: Check update for bluetooth driver

Sometimes your Bluetooth device is connected but does not work efficiently because of an outdated Bluetooth driver. Therefore, it is important to check for Bluetooth driver updates. If available, download them immediately to avoid connection issues.

  • To troubleshoot Bluetooth connection, launch Device Manager on Windows PC.
  • Then, click on the arrow located next to the Bluetooth option. This will display installed devices for Bluetooth.
Check for Bluetooth Driver Update
  • Now, click right on the Bluetooth device and select the Update Driver option.
  • When the Update Drivers window shows up, click on the Search automatically for updated driver software.

If there is any update available, you can install it to upgrade your Bluetooth driver and try to pair. However, if there is no update for your Bluetooth driver, you need to remove the device.

Fix 7: Remove the bluetooth device

The Bluetooth driver might be corrupted or in an error state for your device. By uninstalling the Bluetooth device and restarting the computer, you can pair the device. To troubleshoot bluetooth connection, you can pursue these steps:

  • Launch Device Manager.
  • Then, click on the arrow located next to the Bluetooth option. This will display installed devices for Bluetooth.
Click on bluetooth details
  • From the Device Manager window, click right on the device you want to pair.
  • Then, select the uninstall device.
  • Click the Uninstall button to confirm.

When the device is successfully removed, you can restart the Windows computer. This will reset the wireless connection and then you can easily pair your device.

In conclusion

Pairing the Bluetooth device with a Windows computer is easy. However, it may create some technical issues due to which your connection is not successfully established. By executing some simple methods, you can easily troubleshoot bluetooth connection.