How to Resolve HP Printer Says Out of Paper Error

While printing any document, you may have seen the HP Printer Says Out of Paper Error, but it’s not. So, to solve this issue without destroying the print mechanism, request a callback from HP Support to speak with an expert.

This message means the printer is not picking up paper even though there were sufficient pages inside the input tray. Moreover, without being much worried, follow the below solutions to fix this error quickly on your own.

This “out of paper” error message occurs because of various reasons such as outdated firmware, mechanical problems with paper trays, etc. Avail of top solutions to fix HP printer says out of paper error or no paper, but there is paper.

The Causes Behind Printer Keeps Saying Out of Paper

Let’s first understand the reasons behind the cause of why my HP printer keeps saying out of paper.

With the help of a specific cause, you will get to know which solution will work in one go.

  • Maybe HP printer paper feed rollers choked with dust and paper debris.
  • The incompatibility problem with the windows-10 operating system leads to this issue.
  • It can be the possibility that you are using an outdated printer driver for everyday functioning.
  • It may occur because of so many pending print jobs that stuck on the printer’s queue.
  • The improper function of print spooler needs troubleshooting.
  • Use of low-quality paper that makes its edges curl because of moisture absorbed by it.

Top Solutions to Fix HP Printer Out of Paper Error

Implement the best six solutions to solve HP sprocket says out of paper error. This printer status is mostly encountered on HP Envy [5540, 7640], Photosmart 7520, Officejet [4500, 6500], and LaserJet series printers. Must read and implement solutions below to resolve the same.

Solution: [1] Before Loading Paper Stack Examine The Paper Sheets

Examine the paper stack properly for any defects such as torn, wrinkled because of moisture, or twisted paper. It might lead to the printer not picking paper problems.

  • Firstly remove every paper from the paper tray to make it empty.
  • Now you are supposed to take out severely bent, wrinkled, or torn paper obtained from the paper stack.
  • Next, examine the paper tray from the inside to solve if there are any obstacles. Ensure that no mechanism blocking the paper to engage with the rollers.
  • Make sure the paper stack is even from all the sides. Tap on a flat surface for an alignment.
Paper Stack Loading
  • Now place the stack of paper inside the paper tray. It suggested not to use more than 25 sheets while printing.
  • Next close of push the paper tray inside.
  • Now try to print any document. Ensure that you are using the correct paper size on the control panel or in the printer software.

Solution: [2] Clean The Printer’s Paper Feed Rollers [Top Paper Tray]

Now you need to clean the dirt or debris or jammed paper from the paper pick rollers to resolve printer showing paper out of paper status.

  • Firstly Turn OFF your HP printer then get a flashlight.
  • Now, you have to wait until the printer is in its idle or silent state.
  • Next, disconnect the power cable from the rear side of the printer.
  • Moreover, remove the paper stack from the input tray.
  • Now, look inside the input tray with the help of a flashlight to find the paper pick rollers.
Paper Feed Rollers Input Tray
  • Next, lightly dampen a cotton swab with distilled water then compress it to extract the excess water from it.
  • Now clean the rollers with the help of cotton swab. To completely clean paper pick rollers, you recommended using your fingers for its rotation.
  • Wait for 2-3 minutes to completely dry the rollers.
  • Finally, reconnect the power cable and then turn ON your HP printer.

Solution: [3] Clean The Printer’s Paper Pick Rollers [Under Printer]

Clean the paper pick rollers on printers where the paper tray located on the bottom.

  • At first turn OFF your printer.
  • Now, you need to wait until the printer goes in its idle or silent phase.
  • Following, detach the power cable from the rear end of the printer.
  • Further, remove the paper stack from the input tray.
  • Raise the printer and put it on its side or back.
  • Now pull out the paper tray and then find the gray paper pick rollers.
Gray Paper Pick Rollers
  • Next, softly moisten a cotton swab by distilled water later squeeze it to remove the excess water from it.
  • Now clean the rollers with the help of cotton swab. To completely clean paper pick rollers, you suggested using your fingers for its rotation.
  • Wait for at least 2 minutes to dry the rollers.
  • Set the printer upright.

Finally, reconnect the power cord to the rear end and then turn ON your HP printer.

Solution: [4] Clean The Printer’s Paper Pick Rollers [Inside Printer]

Wipe the paper pick rollers inside the cartridges or the paper tray section.

  • Turn OFF your HP printer then get a flashlight.
  • Stand by until the printer is in its passive or silent state.
  • Following, disconnect the power cable from the rear side of the printer.
  • Moreover, remove the paper stack from the input tray.
  • Depends on your printer type, use the torch to discover the paper pick roller.
Printers with the roller under the cartridges

Figure : Printers with the roller under the cartridges
Printers with the roller above the input tray
Figure : Printers with the roller above the input tray
  • Next, gently moisten a cotton swab by purified water then press it to extort the excess water from it.
  • Now clean the rollers with the help of cotton swab. To completely clean paper pick rollers, you advised using your fingers to rotate it.
  • Wait for 2-3 minutes to completely dry the rollers.

Finally, reconnect the power cord and then turn ON your HP printer.

Solution: [5] Examine The Printer Spooler Functioning

The improper functioning of printer spooler service may lead to HP Printer says out of paper error but has paper. Implement the below-mentioned steps to examine that spooler functioning correctly:

  • Access the run application from the windows key. Then type “services.msc” and hit enter.
Start Run Application For Services.msc
  • Now a list of services will appear on the screen, and you need to find the print spooler service. Check the service status, whether shown as started or stopped.
Start Print Spooler
  • If you found the service status stopped, then you need to right-click on it and start the print spooler service.
  • Next, click on apply changes and then OK.
  • Now try to print test document if HP Sprocket says out of error persist then proceed with the next solution.

Solution: [6] Reset Your HP Envy, Photosmart, Officejet, Laserjet Printer

By resetting your HP Printer, you can recover it from various printer errors and failures. Common problems are paper jam, ink failure, fuser error, the printer keeps saying out of paper, etc.

  • While the printer turned ON, you need to disconnect the power cord from the rear end of the printer.
  • Now detach the power cable from the power source.
  • You are supposed to wait for at least 1 minute.
  • Reconnect the power cable to the power source and the printer.

Finally, turn ON the printer to complete the reset process.

Your HP Printer Need Service

Your HP printer needs service if the issue continues after performing the above solutions. You may also replace your HP Product.

Most probably, users can resolve the HP printer keeps saying out of paper error with the help of the above solutions.

However, if the issue persists after troubleshooting, then contact HP Printer Customer Support to fix it. The team will help you with product repair or replacement guidelines.

The team of experts can guess the reason behind the printer says out-of-paper error, but it’s not and fix them quickly. Moreover, they will also ensure you with printer best performance by speeding it up in minimum time.

You can check your product warranty status from the hp product warranty check page. If your product is out of warranty, then the repair payment will be charged.

HP Envy, Photosmart, OfficeJet, Laserjet with Out of Paper Error

HP Envy printer 7640, 5540, says out of paper error.Fix HP Photosmart 7520 says out of paper error.
HP Officejet 6500 keeps saying out of paper.Solve HP Envy 5540 keeps saying out of paper.
Clean Envy Printer paper pick rollerFix HP Laserjet Printer.

Leave a Reply