Incorrect settings or poor network could be the reasons that you cannot connect your wireless printer or scan over the network. Make sure you check the setup requirements and network connectivity when the wireless print job fails or if your HP printer cannot be found when installing the software.
Basic troubleshooting steps to solve the inability to scan over a network:
- Network Connection Problems: Ensure that your printer and computer are on the same Wi-Fi network. Verify the network credentials, and restart your router and devices if necessary.
- Driver Issues: Outdated or corrupted printer drivers can lead to connectivity problems. So, download and install the latest drivers from the printer manufacturer’s website.
- Firewall and Antivirus Settings: Overzealous firewall or antivirus settings may block communication between your devices. Then adjust your security software to allow printer and scanner access.
- IP Address Conflicts: Check for IP address conflicts within your network. Then assign static IP addresses to your printer and computer to avoid conflicts.
- Network Discovery: Enable network discovery on your computer, ensuring it can identify and connect to the printer and scanner.
- Router Configuration: Review your router settings to see if any port forwarding or network isolation settings are causing issues. Consult your router’s manual for guidance.
- Firmware Updates: Keep your HP printer firmware updated, as outdated firmware can lead to compatibility issues.
- SSID Broadcast: If your Wi-Fi network doesn’t broadcast its SSID, you may need to manually input the network details on your printer.
- Signal Strength: Weak Wi-Fi signals can disrupt connectivity. So, relocate the printer or router to improve the signal strength.
- Network Troubleshooting Tools: Use Windows built-in network troubleshooting tools on your computer to diagnose and resolve connectivity issues.
By addressing these common problems and following the troubleshooting steps, you should be able to connect your wireless printer or scan over the network successfully.