| [James Addison] October 25, 2019 |
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| Query I have just bought an HP Officejet series printer. I have also installed it and performed basic setups like setting preferences, cartridge installation, Paper loading, alignment, etc. After that, I have downloaded the HP smart app and tried to connect it to wifi, but it is not listing my printer. Next, I have restarted the printer but this time again “no luck”. My printer is OK, but it is not connected to my wifi network. I don’t know what is wrong with the Smart app or my computer. Please help me asap to do wifi setup. |
| Response No need to worry about it. James, you need to connect with a live chat technician to fix Hp smart app. As a result, you can connect printer to wifi easily. Moreover, you can also follow the guide to do printer wifi setup for the touchscreen control panel with the wireless setup wizard option. Please follow the notified instructions accurately. |
| By HP Technician- [Sierra] |