Why Is My HP Printer not Printing Black Ink?

Sometimes your HP printer not printing black ink accurately. This is the time when your HP printer works correctly but does not print black ink.

As a result, a blank page or text with light black color will print on the page. So, go after the finest solutions below to resolve the problem on your own.

Recommendation: Connect with a technician through live chat or callback request because they understand the various causes behind this error precisely and provide the most appropriate solution to fix it.

There are various reasons behind the problem printer not printing black ink. Some of them are listed below:-

  • Not using genuine ink cartridges.
  • Dirty printheads.
  • Defective or empty ink cartridges.
  • Improper paper settings.
  • Outdated driver.

Next, we have three possible solutions to fix the hp printer not printing black ink for Envy, Deskjet, Officejet Pro, Photosmart, and Laserjet series printers. Please follow the step-by-step guide to resolve the problem.

Solutions to fix if HP printer not printing black or clearly

Solution-1 Examine the ink level of the black color cartridge, then replace if empty

Follow the three steps to examine ink levels, replace cartridges and align the printer.

Step-1 Examine the ink level of the cartridges
  • First, load the paper stack into the input tray.
  • Next, you need to touch the button (-) next to the setup icon located at the lower-left corner of the control panel.
  • Now tap on the right arrow key to select tools and touch on OK.
Ink levels of cartridges
  • If none of the cartridges are low on ink. Then there is no need to replace any. Now jump to solution number 2.
  • If black or any other cartridges are low on ink. Then you need to purchase a new one and replace it. Now continue with step 2.

Note:- We provide estimates for ink level warnings or indicators only for planning purposes. The indicator is there to prevent any print delays. There is no need to replace the cartridges until you found, that the print quality is unacceptable (printer not printing appropriate black color).

Step-2 Replace the empty or low ink cartridges
  • Firstly ensure that an appropriate paper stack is loaded inside the tray.
  • Now press the power button to turn ON the printer.
  • Next, you need to open the cartridge access door. Wait until the printer is in an idle state or silent state.
  • Now you need to extract the black ink cartridge from its slot.
  • Next, remove the new cartridge from its packaging, then pull the tab to remove the plastic tape.

Note:- You need to avoid touching the copper-color metal contacts or ink nozzles. If you do so, it leads to clogs, ink failure, a bad electrical connection, and black ink not printing hp printer.

  • You have to hold the cartridge with the nozzles towards the printer. Then insert it into the black cartridge slot. Ensure the icon on the cartridges and slot matches.
  • Now press the cartridge in the forward direction, until it snaps to its place.
  • Finally, close the cartridge access door.
Step-3 Align your HP printer
  • Ensure that your printer is ON and the paper stack is loaded in the tray.
  • Next, you need to touch the button (-) next to the setup icon located at the lower-left corner of the control panel.
  • Now tap on the right arrow key to select tools and touch on OK.
  • Again, touch the right arrow key button to Select the align printer and then tap on OK.
  • Now your printer will print an alignment page.
  • Lift the printer lid.
  • Next, you have to place the alignment page on the right front corner of the scanner glass. Make sure that the printed side of the page is in the down direction.
  • Moreover, you can see the guide next to the scanner glass to load the alignment page.
  • Now close the lid and press OK to complete the alignment process.
  • You have to wait until the printer scans the alignment page and completes the alignment process.

Now try to print a test page. If still you got stuck, why is my hp printer not printing black ink? Then follow the next solution to fix the problem.

hp printer not printing black

Solution-2 Clean printhead with an automated tool

If your printer not printing black or printing light grey color. Then try the automated printhead cleaning. Follow the stepwise guide to run the automated printhead cleaning.

  • First of all, load the paper inside the input tray.
  • Next, you need to touch the button (-) next to the setup icon located at the lower-left corner of the control panel.
  • Now touch on the right arrow key to select tools and tap on OK.
  • Again, touch the right arrow key button to Select the clean printhead and then tap on OK. Now the printer will start the cleaning process.

Note:- Don’t worry about the mechanical noises during the cleanup process it is normal. After finishing the cleanup, your printer will print a test page.

  • Now you have to check the print quality on the printhead test page. If your hp printer not printing black color correctly. Then you need to follow the guidance to run the second level of the cleaning process. You might require to clean the printhead numerous times to revive optimal print quality.

Note:- You need to turn off your printer always, to bypass any issue that requires cleaning.

Solution-3 Please use original HP cartridges to fix the printer not printing black

  • HP recommends users to use genuine HP ink cartridges or toner supplies for HP Deskjet, Officejet Pro, Envy, Photosmart, and Laserjet series printers.
  • HP does not guarantee the reliability or quality of the non-HP or refilled ink cartridges.
  • If you are not using the genuine ink cartridges or then the solutions above will not help you out.
  • To check the authenticity of your cartridges you need to click on the link mentioned. Check authenticity of cartridges

The document is for the HP Envy 4500, 4520, 5055, Deskjet 2600, 3520, 3630, Officejet 3830, 4650, 5255, OJ Pro 6978, 8600, 8710, and Photosmart 5520, 6520, 7520 series printers

Fix HP Envy 4500, 4510, 4512, 4520, 5000, 5055, 5530, 5540, 5660, 7640 printer not printing black color properly.
Resolve HP Deskjet 2130, 3520, 3755, 3630, 3700, 2600, 2620, 3830, 2652 printer black ink not printing or not working.
Settle HP Officejet 3830, 4620, 4650, 5255, 5258, 6600, 8600, 4500, 4630 printer is not printing black ink clearly.
Solve HP Photosmart 5510, 5520, 5525, 6510, 6520, 6525, 7510, 7520, 7525 printer not printing black ink.
Sort out HP Officejet Pro 6830, 6960, 6968, 6970, 6975, 6978, 8600, 8610, 8620, 8710, 8720, 9010, 9015 printer black ink not printing or not working.

Read More:-

HP error code 0xc19a0003

Incompatible cartridge hp printer

HP printer ink system failure


6 Comments

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  1. I think this is one of the so much significant information for me. And I’m satisfied studying your article. But wanna observable on few common things, The website’s taste is perfect, the articles are really excellent.
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    • Hello Kristina, thanks a lot for your appreciation. Our motto is to provide users with the best guidance to fix the hp printer if black ink not printing correctly.

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