Most HP users get annoyed when an HP printer incompatible ink cartridge error or problem message appears on the control panel. In a situation like this, you can try the top solutions below to fix this error.
Recommendation: Connect with a technical expert through live chat to avail of the most suitable solution because they understand the causes behind this error very precisely.
Note: Besides this problem of HP printer cartridge error “Print cartridge not detected or missing” frustrates you for sure.
What is the HP printer ink cartridge failure message?
The HP printer ink cartridge failure message pops up when you try to print documents. Your printer throws this ink cartridge failure message when there is no ink inside it.
Probably, your printer may not be able to recognize it. Hence, if the HP ink cartridge failure is not resolved by then you won’t be able to print any document.
Reasons behind HP printer cartridge failure problem!
Installation of incompatible ink cartridge
Users may falsely install an incompatible ink cartridge which leads to an incompatible ink cartridge error message on HP printers. Therefore, users suggested the instructions from the user manual to know which one is suitable for their printer.
Installation of color and black cartridges into the wrong slots leads to HP printer black ink not printing issues. After the appropriate cartridge and its correct placement, your printer will work properly.
You must check the authenticity of the cartridge once. So, go to hp anti-counterfeit page to check it. If it is not compatible then you need to purchase the new ink cartridge.
HP printer cartridge error after refill and damaged chips
Sometimes after refilling the old ink cartridge, HP printer ink cartridge errors after refill encountered because of damage and leaks.
When the printer attempts to read the chips, it imprints as empty status. There is a need for special tools to fix this error.
Burst or dirty metal contacts
Dirty and broken metal contacts inside the printer device result in more chances of getting an HP Printer Cartridge Error. There must not be any dirt or damage while connecting the metal part of the ink cartridge and the HP printer.
Because if there is any dirt or damage then the communication between it and the printer will be failed. In other words, the printer won’t be able to read information over the chip.
HP printer software update causes ink cartridge problem
Whether your HP printer driver is on auto-update or you have updated it intentionally. It may let you face the HP ink cartridge problem message.
While HP printer firmware update seems like it will fix the problem and it does so. But it may further malfunction the ink system of the printer.
Presence of removable protective strips on ink cartridge
The first thing to do while installing a new cartridge on your HP printer is to remove the protective strips from it. If you will not remove them then your printer won’t be able to recognize the new ink cartridge.
Along with protective strips, you must remove plastic covers or tabs before installing them to avoid hp printer problem with the ink system.
Solutions to fix HP printer incompatible ink cartridge error
We know you are looking for an HP incompatible print cartridge error fix easily. So we have discussed the three principal methods to fix the HP printer ink cartridge failure message.
Fix-1 Reset your HP printer
It has been seen very often that after resetting the HP printer, incompatible ink cartridge failure was resolved. So, follow the instructions below to reset the HP printer.
- Firstly, you need to turn ON your printer. Then open up its cover and eject the ink cartridge.
- Let it be outside of its functional place for some time.
- Then carefully clean its cover to remove any dirt.
- Now carefully place them back to their original position.
- Next, you are supposed to close the HP printer cover and then press the power button to turn it OFF.
- Wait for at least five minutes and then turn it ON again.
- Finally, test it by printing a document. HP incompatible cartridge error message will be resolved probably.
Fix-2 Fix HP printer error- not recognizing ink cartridge
- Firstly, turn OFF your HP printer and then open up its door.
- Eject the new ink cartridge that is not recognizable. Keep it somewhere.
- Insert the old one which was earlier compatible with your printer.
- Leave the printer in an idle state for some time.
- Now you need to take out the old ink system. Then install the new one.
- Restart your HP printer.
- Most probably the ink problem with your HP printer will be resolved.
Fix-3 Clear metal contacts to fix HP printer says ink cartridge problem
Additionally, Execute simple instructions of 8 steps to fix the HP printer incompatible ink cartridge error message.
- Firstly, turn OFF your printer and then disconnect its cable from the socket.
- You need to open the printer door and eject the ink cartridge smoothly.
- Meanwhile, make sure you have placed it aside nicely.
- Now, Inspect the ink cartridge for metal contacts.
- Next, you need a dry cotton cloth to clean the metal contacts from it. Then place it back to its correct position.
- Also, ensure the correct placement of them.
- Turn ON your HP printer.
- Finally, try to print any document to make sure that the incompatible ink cartridge error has been resolved.
Conclusion
In conclusion, I hope the above-guided top three methods to fix HP printer cartridge errors will work for you. If you get satisfactory results from the guidance of our article then share it with others.
