Make sure you use an undamaged Ethernet cable. Besides, check for the green light near the Ethernet port on your printer. Then, verify the connection by printing a report.
- Power off the printer.
- Remove the Ethernet cable from your printer and router.
- Check if your Ethernet cable is damaged. If yes, replace it. Also, make sure you use an Ethernet cable, not a phone cable (as these both look similar).
- Connect your cable to another Ethernet or LAN port on the router and connect the other end to the Ethernet port of your printer.
- Power on the printer.
- Now, check the lights on the Ethernet port; the orange light should be blinking and the green should be steady.
- Print the Network Configuration or Wireless Network Test Results page. The procedure of doing so may vary depending on the printer model you have.
- At this moment, the Network Status should appear as Ready. Otherwise, you can follow the instruction to fix the network issues detected in the report.
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